FAQs

Do you provide financing options for the purchase of fitness equipment?

• Tower Fitness accepts Visa, Mastercard, or Discover Card for online purchases and purchases up to $5,000.00 per transaction.  If you are a commercial customer, we also partner with a leasing company to provide you an option to make monthly leasing payments, OAC, and the opportunity to own the equipment at the end of the lease if all provisions are met.

Do you sell gift cards or gift certificates?

• Tower Fitness does sell gift certificates.  Please contact us to purchase.

Do you ship outside of British Columbia?

• Because most of the brands we sell only authorize us as a dealer to sell within British Columbia, we honour that commitment and keep our customer base within BC.

If I purchase something from you and need service on it in the future, who do I call?

• You call us!  Tower Fitness is also a complete fitness equipment service provider.  We are authorized to provide warranty and non-warranty repairs on all brands that we sell, as well as many  others.

Why do I need to lubricate the walking belt on my treadmill from time to time?

• If you have a treadmill and you would like to take the best care of it, you should always remember to lubricate the walking belt. A treadmill walking belt without proper lubrication underneath it will add unnecessary stress to the electronics and motor. This will cause the control board and/or the motor to fail prematurely. Some walking belts use a wax product, some use a silicone oil. Refer to your owner’s manual for direction on which product your particular treadmill is designed for and apply it at the determined intervals.