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FAQs

Do you ship outside of British Columbia?

  • Because most of the brands we sell only authorize us as a dealer to sell within British Columbia, we honour that commitment and keep our customer base within BC for most makes and models. If you would like to discuss shipping outside of BC for an item you cannot find locally, please contact us.

I’m placing an order, but I would like to pay with multiple credit cards. Do I need to call in my order?

  • You do not need to call in your order. If you would like to pay for an order with multiple credit cards, you can purchase a gift card for the amount you would like to put on each credit card. You can then enter the gift card code(s) into your shopping card when submitting your order online.

If I purchase something from you and need service on it in the future, who do I call?

  • You call us!  Tower Fitness Equipment is also a complete fitness equipment service provider.  We are authorized to provide warranty and non-warranty repairs on all brands that we sell, as well as many  others.

Why do I need to lubricate the walking belt on my treadmill from time to time?

  • If you have a treadmill and you would like to take the best care of it, you should always remember to lubricate the walking belt. A treadmill walking belt without proper lubrication underneath it will add unnecessary stress to the electronics and motor. This will cause the control board and/or the motor to fail prematurely. Some walking belts use a wax product, some use a silicone oil. Refer to your owner’s manual for direction on which product your particular treadmill is designed for and apply it at the determined intervals.

Why did Tower Fitness Equipment choose to become Better Business Bureau accredited?

  • What attracted us most to the BBB is that the values and standards that we have built our business on over the years, are very much in line with what the Better Business Bureau promotes. It is a way of letting our customers, who purchase equipment and services from us, know that we hold ourselves to the standards of the Bureau. Thus gives them peace of mind in their decision to do business with Tower Fitness Equipment.

What is the greatest value of BBB accreditation?

  • There are many people that value the BBBs accreditation and it means something to them. By being accredited, customers will know that we are committed to doing the best job, and we operate with honesty and integrity.

Click for the BBB Business Review of this TBD in Delta BC

604-952-0499
fax 604-677-5606
TOLL FREE 1-877-626-0499
sales@towerfitnessequipment.ca

#106/107, 7562 Progress Way
Delta, BC V4G 1E9
Google map link

Hours (to visit our showroom & store area):
Monday to Thursday 10:00 am to 6:00 pm PST
Friday 10:00 am to 5:00 pm PST
Saturday 11:00 am to 4:00 pm PST
Sunday 12:00 pm to 4:00 pm PST

The shop/showroom will be closed on January 14 and January 15 but customers are welcome to shop online

Showroom appointments available outside of these hours.

PRODUCTS

RESIDENTIAL:
Treadmills
Ellipticals
Bikes
Indoor Rower
Strength Equipment
Whole Body Vibration
Rehabilitation

COMMERCIAL:
Treadmills
Ellipticals
Climber
Bikes
Indoor Rower
Flexibility
Strength Equipment
Group Training
Whole Body Vibration
Rehabilitation
Cleaning & Protective Equipment

FITNESS ACCESSORIES
STORAGE SOLUTIONS

SERVICES

Maintenance
Repairs
Parts
Installation, Moving & Storage
Gym Layout & Design
Gym Flooring Installation
Refurbishment & Upholstery
Consulting
Custom Strength & Storage Solutions
Request Form

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